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E-signature

No more piles of paper - the electronic signature

If you want to sign a document quickly, easily and securely, the electronic signature (e-signature) is ideal. Whether you use a smartphone, tablet or computer - you can access this service around the clock and from anywhere in the world.

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Identity verification via VideoIdent

Do you need to undergo an identity check as a new customer? With our VideoIdent procedure, this process is also very simple. You can carry out the identification from anywhere and at any time. Benefit from faster processing thanks to digital transmission.

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Introduction

To be able to sign documents electronically, you need access to the e-mail address and cell phone that you have given us for this purpose. During an e-signature session, you must first authenticate yourself and can then sign the documents electronically. Allow approximately 5 minutes for a session.

The advantages of the e-signature at a glance:

  • We reduce our ecological footprint by eliminating the need for printouts and postage
  • User-friendly application around the clock and from anywhere in the world
  • Faster processing thanks to digital transmission.

Procedure

1. E-mail and link

  1. You will receive a link including a code from the bank by e-mail
  2. This link is valid for 30 calendar days
  3. Click on this link and enter the code on the website

2. Signing the documents

  1. You will be automatically redirected to signhost.com
  2. A TAN will be sent to your telephone number stored with us to display the document to be signed
  3. After checking the document, you can sign the document

3. Conclusion of the e-signature session

Once you have signed the document, the e-signature session is complete and you will then receive two separate e-mails from the sender signature@bethmannbank.de:

  1. An e-mail with the electronically signed document as a PDF and a link to download it
  2. A second e-mail with the transaction receipt for your records
Logo of Signhost

Our partner Evidos

For our e-signature service, we use the particularly user-friendly IT solution Signhost from our trust service provider Evidos. Evidos is the market leader in the field of online identification and e-signatures and has been on the market for more than 10 years.

Our qualified e-signature with ZealiD

In order to be able to sign our sensitive documents electronically in a legally secure way, we use the qualified electronic signature from ZealiD via our partner Evidos. ZealiD is a trust service provider. This means that your e-signature has the same legal validity as a handwritten signature and is accepted within the EU member states.

Note: In order to use our qualified e-signature ZealiD, you must first download the ZealiD app on your smartphone or tablet and verify yourself. We have summarized how it works in the "ZealiD identification" customer guide in the download area.

Zeal-ID Logo
Zeal-ID Logo

Download the ZealiD app

  • Qualified e-signature
  • eIDAS conformity
  • Highest security 
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Customer instructions Overall process

Onlinebanking-Handbuecher-2.jpg

Customer manual Identification ZealiD

Further information on electronic signatures

How do I know that Evidos is safe?

Bethmann Bank uses the online service unterzeichnung.de from Evidos for electronic signatures. Evidos uses a secure SSL certificate to secure the communication between the web server and your browser. You know that you are using an active Evidos SSL certificate if 

  • The URL begins with https://
  • You see a padlock symbol on the right-hand side of your browser's address bar
What is ZealiD?

In order to be able to sign our sensitive documents electronically in a legally secure way, we use the qualified electronic signature from ZealiD via our partner Evidos. This e-signature has the same legal validity as a handwritten signature and is accepted as a trust service provider within the EU member states.

To use our ZealiD qualified e-signature, you must first download the ZealiD app to your smartphone or tablet and verify your identity. We have summarized how it works in the customer guide "Identification ZealiD" in the download area.

What is required to sign documents electronically at Bethmann Bank?

In order to use Bethmann Bank's e-signature service, you must sign an agreement to use the e-signature. To be able to sign documents electronically, you need access to the e-mail address and cell phone that you have given us for this purpose. During an e-signature session, you must first authenticate yourself and can then sign the documents electronically. Allow approximately 5 minutes for a session. 

Further information on electronic signatures

How do I know that Evidos is safe?

Bethmann Bank uses the online service unterzeichnung.de from Evidos for electronic signatures. Evidos uses a secure SSL certificate to secure the communication between the web server and your browser. You know that you are using an active Evidos SSL certificate if 

  • The URL begins with https://
  • You see a padlock symbol on the right-hand side of your browser's address bar

What is ZealiD?

In order to be able to sign our sensitive documents electronically in a legally secure way, we use the qualified electronic signature from ZealiD via our partner Evidos. This e-signature has the same legal validity as a handwritten signature and is accepted as a trust service provider within the EU member states.

To use our ZealiD qualified e-signature, you must first download the ZealiD app to your smartphone or tablet and verify your identity. We have summarized how it works in the customer guide "Identification ZealiD" in the download area.

What is required to sign documents electronically at Bethmann Bank?

In order to use Bethmann Bank's e-signature service, you must sign an agreement to use the e-signature. To be able to sign documents electronically, you need access to the e-mail address and cell phone that you have given us for this purpose. During an e-signature session, you must first authenticate yourself and can then sign the documents electronically. Allow approximately 5 minutes for a session. 

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Online Banking

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Video Banking