Uitgelogd

U bent succesvol uitgelogd.

Privacy Policy

What information can you find here?

We, Bethmann Bank, a brand of ABN AMRO Bank NV Frankfurt Branch (hereinafter “the Bank” or “we”), want you to understand how we process your personal information in the publicly accessible areas of Bethmann Bank's web pages (in particular, www.bethmannbank.de, tenor.bethmannbank.de (hereinafter “website” or “websites”)) and to inform you about your rights as data subjects. Which of your personal data we might process depends to a substantial extent on the functions of our website you use. If the processing of personal data for some functions differs from the details set out in this Privacy Policy (for example, in protected areas of the website after you log in) you will be informed separately.

 

Contents

What information can you find here?

  • Who is responsible for your data?
  • What is personal data, and which of your personal data do we use?
  • To what end (purpose of processing) do we process your data?
  • Use of our website purely for information purposes
  • Use of enhanced features of our website
  • Use of digital communication tools
  • Use of your data for direct marketing purposes
  • Cookies
  • Cookies overview
  • Use of social media on our website
  • Use of Google Maps on our website
  • What is the legal basis for our use of your personal data?
  • Who receives your data?
  • Is personal data transmitted to a third country or to an international organisation?
  • To what extent is my personal information used for profiling (scoring)?
  • To what extent does automated individual decision-making take place?
  • How long do we store your personal data?
  • What are your rights under data protection law?
  • Information on your right to object pursuant to Art. 21 GDPR
  • Individual right to object
  • Right to object to the processing of data for marketing purposes
  • Do you have a complaint, or is there something that remains unclear?
  • Why has the Privacy Policy changed?
 

Who is responsible for your data?

The party responsible for your personal data and provider of this website is Bethmann Bank, a brand of ABN AMRO Bank NV Frankfurt Branch, Mainzer Landstrasse 1, 60329 Frankfurt am Main.

You can find further information on the Bank in our Legal notice.

You can also contact us at the address below with any data protection-related queries:

Bethmann Bank, a brand of ABN AMRO Bank NV Frankfurt Branch

Privacy Officer

Mainzer Landstrasse 1

60329 Frankfurt am Main

Phone: +49 69 2177-0

Email: datenschutz@bethmannbank.de

 

Our contact for your data protection-related questions

Our group of companies has a Chief Privacy Officer who you can reach at the following address:

ABN AMRO Bank N.V.

Chief Privacy Officer

Gustav Mahlerlaan 10

1082 PP Amsterdam, Netherlands

Email: privacy.office@nl.abnamro.com

 

What is personal data, and which of your personal data do we use?

This Privacy Policy relates to the processing of personal data (Art. 4 II of the European General Data Protection Regulation (hereinafter “GDPR”)) on our websites. Personal data is any information relating to an identified or identifiable natural person. In other words personal data is Information that says something about you as a person. Personal data includes, for example, your personal details (first name, surname, address, date of birth etc.), all types of contact details (e.g. phone, email address), sex, marital status, other information you might find in an application or a CV (e.g. about your education, work experience) and all other information we are able to associate with you as a natural person (e.g. data concerning your use of the telemedia we offer, e.g. date/time you accessed our website, app or newsletter, pages you have clicked on and entries made).

 

To what end (purpose of processing) do we process your data?

Anyone who processes personal must be authorised to do so. The law refers to this as the “basis provided for the processing” of your personal data. We process your personal data in accordance with statutory provisions, particularly the German Telemedia Act (TMG), the GDPR and the Federal Data Protection Act (hereinafter “BDSG”), for the following purposes:

 

Use of our website purely for information purposes

If you use our website purely for information purposes (i.e. you do not transmit information to us via the contact function or use other features of the website), we use cookies to process the data transmitted by your browser in order to allow you to visit our website, both for statistical purposes and in order to improve our Internet offerings.

For further information please see “Cookies” below.

Use of enhanced features on our website

In addition to the use of our website purely for information purposes we offer various services and features which you can use if interested, such as password-protected areas for online banking, a contact form and functions and features provided by social media and other third parties (e.g. maps from Google).

Personal data is collected and processed in connection with password-protected areas only if this has been agreed beforehand – please feel free to contact us about this.

If you contact us via email or the contact form, the information we process varies depending on the type of your enquiry. As a minimum, we will ask for your email address but we may also need other personal data in order to respond to your enquiry. Information we require is marked with an asterisk (*); additional information can often be added but is not marked. Information you send to us via the contact form is encrypted and cannot therefore be viewed by third parties.

We provide information on functions and features offered by social media and other third parties in a separate section, see below.

Use of digital communication tools

Furthermore, we process your personal data in the following contexts:

  • in order to remain in personal contact with you in the course of digital events,
  • in order to offer you video banking,
  • in order to ask you for your opinion on our products and services using ad hoc surveys.

Such applications typically use the following data, in particular:

  • information on the participant, such as first name and surname or email address
  • metadata, such as the IP address or length of the online session
  • for chat, audio or video use: text data for display and, if applicable, logging, and recording data of the microphone

We will inform you separately and in advance of the applications we use and all the information associated with their use, e.g. purpose of processing, legal basis, deletion periods, recipients of the data and your right to withdraw your consent.

Use of your data for direct marketing purposes

We would like to offer you relevant products and services which we deem appropriate. To allow this to happen we will process your personal data we have received from you (e.g. in the context of a specific enquiry via the contact form) and data from other sources.

We use our internal bank systems to allow us to offer relevant products and services. All relevant information we hold about you is, among other things, also collected for direct marketing purposes. We use client selection processes to allow us to present relevant offers to you.

Where the use of your personal data for direct marketing purposes is not in the bank’s legitimate interest, we will obtain your consent to this. Whatever the case, you have a right to object and a right to withdraw your consent. We will notify you of this separately. You also have the right to object to the creation of a personalised client profile for direct marketing purposes.

 

Cookies

Cookies are small packets of data that are stored on your hard drive using the browser. Cookies cannot run programs or transmit viruses to your computer.

We use cookies and similar technologies that are necessary for the website to function and for the safe and intended use of the website ("functional cookies"). With your consent, we also use "marketing and analytical cookies". These are used to analyse the use of our website and to personalise content and advertisements to adapt them to your needs and interests. By clicking "accept" or "reject" in the cookie notice on the website, you determine the extent to which Bethmann Bank, a brand of ABN AMRO Bank N.V. Frankfurt Branch, may use marketing or analytical cookies.

Please note: If you delete cookies or set your browser to refuse cookies, this may affect the functionality of the website. However, the mere setting that cookies are rejected does not mean that cookies accepted by you or your browser in the past will no longer work – in case of doubt, you must actively delete cookies.

Instructions on how to deactivate or delete cookies in whole or in part in the browser you are using, as well as further information on their use and functionality, can be found in the online help or operating instructions of your browser or device.

Cookies overview

Functional Cookies

Name Type Description Storage period
__Host-DeviceType Mendix Records the type of device used for the session. One Session
__Host-Profile Mendix Captures the time zone offset for the session. One Session
__Host-SessionTimeZoneOffset Mendix Captures the time zone offset for the session. One Session
__Host-XAS_FBPBDE Mendix
Captures the ID for the user's session to avoid duplicate forms.
One Session
__Host-XASID Mendix
Captures the ID for the user's session to avoid duplicate forms.
One Session
ak_bmsc Akamai Necessary for the optimal functioning of the website. One Session
ApplicationGatewayAffinity Microsoft Azure Required to route online traffic through the correct servers. One Session
ApplicationGatewayAffinityCORS Microsoft Azure Required to route online traffic through the correct servers. One Session
bm_sv Akamai Required to protect the website against bots. One Session
ccm_consent   Used to store the cookie consent agreement, which specifies which cookies can be set. 12 months
CONSENTMGR Tealium Stores the consent decision of the website visitor. 12 months
Homepage Tealium Saves the homepage so that it appears when you visit it again. One Session
JSESSIONID ABN AMRO Maintains user status across page requests. 13 months
Mbox Adobe Target Cookie to identify the browser and the current session cookie issued when you visit the website and to measure the performance of the page content using A/B testing. A/B testing is a method of comparing two versions of a website or app to determine which performs better. The two variants are called A and B and are shown to users randomly. One Session
mboxEdgeCluster Adobe Target Optimizes the operation of the website. One Session
originURI Mendix Tells the client where to redirect when a user needs to log in. One Session
PD_STATEFUL_7da1da32-5734-11ec-b960-005056a100f7 IBM Session state cookies used by the SAML service to maintain state during multi-stage handshakes. One Session
PD_STATEFUL_82a615c8-7794-11eb-b90f-005056a100f7 IBM Session state cookies used by the SAML service to maintain state during multi-stage handshakes. One Session
PHPSESSID ABN AMRO Preserves the user's states across all page requests. One Session
TAPID Tealium Optimizes the functioning of the website. 12 months
tealium_cookie_check Tealium Stores the consent decision of the website visitor. One Session
TS01e66d0f F5 To provide load balancing capabilities. 13 months
utag_main Tealium This cookie is linked to the Tealium data platform and is used to calculate the number of visitors to a website in an anonymous form. 12 months
WSESSIONID ABN AMRO Security One Session
xasid Mendix Used for multi-instance failover. One Session
at_check Adobe Target This cookie is set based on whether the visitor supports cookies or not. One Session
JSESSIONID ABN AMRO Maintains user status across page requests. One Session
TAPID Tealium Optimizes the operation of the website. 12  Months
_abck Akamai Checks whether the visitor is a real person and not a bot. 12 Months
bm_sz Akamai Necessary to protect the website from bots. One Session
QSI_history Qualtrics Used for feedback functionality on our website. This special cookie is used instead of the “Site History” cookie for the same purpose (recording the number of page views and how long the visitor stays on the website). One Session
QSI_HistorySession Qualtrics Used for feedback functionality on our website. This special cookie is used instead of the “Site History” cookie for the same purpose (recording the number of page views and how long the visitor stays on the website). One Session
homepageCookieNewSession ABN AMRO Used to ensure someone is seeing the correct version of the website. One Session
tealium_cookie_check Tealium With this cookie we ensure that we know the user's consent status to ensure that no cookies are placed without the correct consent. One Session
tealium_env Tealium This cookie provides a reference to the Tealium environment used on the respective website. One Session
tealium_used_is_logged_in Tealium This cookie allows us to ensure that event data is not collected when a customer is logged in. One Session
tealium_ga_enabled Tealium This cookie checks whether someone is using an ad blocker or not. One Session
test_cookie Doublecklick This cookie checks whether the user's browser supports cookies. One Session
PD-S-SESSION-ID IBM This is a session index cookie. If you log out, cookies will ensure that your session ends properly One Session

Analytical cookies

Name Type Description Storage period
_GA Google Required to distinguish users 13 months
_ga Google Used to distinguish individual users. 24 months
_gid Google Serves to distinguish individual users, but only has a runtime of 24 hours. 24 hours
_gac_gb_*  Google This cookie is only set if Google Analytics 4 is linked to Google Ads. It contains information about Google Ads campaigns 90 days
_ga_*  Google Used to store session state 2 years
lms_analytics  LinkedIn  Used to identify LinkedIn members in a specific country for analytics purposes. 30 days
AnalyticsSyncHistory LinkedIn Used to store information about when synchronization with the lms_analytics cookie occurred for users in certain countries. 30 days
queryString LinkedIn
Used to continue marketing tracking preferences.
30 days
SID LinkedIn Used to determine what visitors do before they convert on LinkedIn microsites. One session
VID LinkedIn ID associated with a LinkedIn microsite visitor that is used to measure conversions for lead generation. 12 months
s_plt LinkedIn Tracks the time it took to load the previous page. One session
TDCPM TradeDesk This cookie contains information about how end users use this website and what advertising end users may have seen before visiting this website. 12 months
TDID TradeDesk This cookie contains information about how end users use this website and what advertising end users may have seen before visiting this website 12 months
UserMatchHistory LinkedIn This is used for LinkedIn Advertising ID sync. 30 days
li_oatml LinkedIn Used to identify LinkedIn members outside of LinkedIn for advertising and analytics outside of certain countries and to serve ads in certain countries for a limited time. 30 days
lms_ads LinkedIn For advertising purposes that identify LinkedIn members outside of LinkedIn in certain countries. 30 days
li_fat_id LinkedIn Indirect member ID of the member used for conversion, routing and analysis. 30 days
li_sugr LinkedIn For probabilistic mapping of user identities outside a specific country. 3 months
_guid LinkedIn
Used to identify LinkedIn members who advertise through Google Ads.
3 months
brwsr LinkedIn
This is a partner marketing cookie for LinkedIn.
2 years
ABSELB LinkedIn This cookie is a load balancer cookie for partner marketing. 2 years
lidc LinkedIn Used by the social networking service LinkedIn to track usage of its integrated services. 1 day
UserMatchHistory LinkedIn These cookies are set by LinkedIn for advertising purposes, e.g. For example, to track visitors to display more relevant advertising, to allow users to use the “Apply on LinkedIn” or “Join LinkedIn” features, to collect information about how visitors use the website, etc. One session
lang LinkedIn This cookie is used to set default locale/language preferences. One session
li_gc LinkedIn This cookie is used to store the customer's consent to the use of non-essential cookies. 24 months
li_rm LinkedIn Used as part of LinkedIn's Sign in feature and set when a user clicks Save Sign in on a device to help them sign in on that device. 1 year
AnalyticsSyncHistory LinkedIn Used to store information about when synchronization with the lms_analytics cookie occurred for users in certain countries. 30 days
fcookie LinkedIn This cookie determines whether the user is human or robot. 7 days
li_sugr LinkedIn Used by LinkedIn Insight tags as a browser identifier. 90 days
rtc LinkedIn This cookie is used to prevent misuse on LinkedIn. 120 seconds
goog_pem_mod LinkedIn Used to send data about a visitor's device and behavior to Google Analytics. Tracks visitors across all devices and marketing channels. permanent
bcookie LinkedIn Browser ID cookies are used to uniquely identify the device accessing LinkedIn in order to detect abuse on the platform. 2 years
bscookie LinkedIn This cookie allows users to share posts on their own website. Additionally, these cookies show how many people clicked on LinkedIn and the ad results. 1 year
trkCode LinkedIn LinkedIn uses this cookie to support the functionality of the “Follow us” invitation box. 1 year
trkInfo LinkedIn LinkedIn uses this cookie to support the functionality of the “Follow us” invitation box. 1 year
li_oatml LinkedIn Collects information about how visitors use our website. 30 days
liap LinkedIn Cookies used to connect to LinkedIn and/or activate the LinkedIn Follow function. 90 days
lissc LinkedIn Used by the social networking service LinkedIn to track usage of its integrated services. 1 year
spectroscopyId LinkedIn These cookies are set by LinkedIn for advertising purposes, e.g. For example, to track visitors to display more relevant advertising, to allow users to use the Apply on LinkedIn or Join LinkedIn features, to collect information about how visitors use the website, etc. 1 session
_fbp Meta Meta cookies used for website analytics, ad targeting and measurement 3 months
Act Meta Meta cookies used for website analytics, ad targeting and measurement 1 year
c_user Meta Meta cookies used for website analytics, ad targeting and measurement 1 year
Datr Meta Meta cookies used for website analytics, ad targeting and measurement 1 year
Fr Meta Meta cookies used for website analytics, ad targeting and measurement 1 year
m_pixel_ration Meta Meta cookies used for website analytics, ad targeting and measurement 1 year
Pl Meta Meta cookies used for website analytics, ad targeting and measurement 1 year
presence Meta Meta cookies used for website analytics, ad targeting and measurement 1 year
Sb Meta Meta cookies used for website analytics, ad targeting and measurement 1 year
Spin Meta Meta cookies used for website analytics, ad targeting and measurement 1 year
Wd Meta Meta cookies used for website analytics, ad targeting and measurement 1 year
Xs Meta Meta cookies used for website analytics, ad targeting and measurement 1 year
AA003 Meta Meta cookies used for website analytics, ad targeting and measurement 3 months
ATN Meta Meta cookies used for website analytics, ad targeting and measurement 2 years
"_GA" Google

Used to differentiate users.

13 months
"_GA_<container-id>" Google

Used to maintain the user's session state.

13 months
ar-debug Google

This cookie is used by Google Add Services to debug ads. This cookie is included with GA4, but is NOT used by Bethmann. However, it cannot be disabled and therefore appears sometimes.

12 months
__cf_bm LinkedIn

The __cf_bm cookie is a cookie required to support Cloudflare Bot Management and is currently in private beta. As part of our bot management service, this cookie helps manage inbound traffic that matches the criteria associated with bots

30 minutes
_uetvid LinkedIn

This cookie is used by Microsoft Ads (Bing) to determine which advertisements to display that may be relevant to the end user browsing the website.

3 years
li_mc LinkedIn

This cookie is used as a temporary cache to avoid database queries for a member's consent to the use of non-essential cookies. It is also used to have consent information available on the customer site in order to enforce consent on the customer site. 

6 months
fptctx2 LinkedIn

This cookie is used to prevent misuse of LinkedIn payment processes.

One session
dfpfpt LinkedIn

This cookie serves as a unique user identifier to prevent misuse of LinkedIn payment processes.

2 years

 

Marketing Cookies

Name Type Description Storage period
_GA_<container-id> Google Used to get session status. 13 months
at_check Adobe Target Temporary cookie to check if the cookie read/write capability is enabled on the browser. One session
UVID Tealium This cookie allows us to compare the different systems at the visitor level. 12 months
NID Google This cookie stores information about user preferences and information about Google Maps. 6 months
 

Use of social media on our website

On our website we have implemented social network buttons with a link to social networks such as XING, LinkedIn, Facebook, Google+ and X, in particular. By using your mouse to click on one of the buttons, the login page of the social network in question opens if you are not yet logged in at the time of the mouse click, or our web page opens in the relevant social network.

If, at the time you click on one of our social network buttons, you are already logged into the relevant social network, the social network in question is able to collect data about you; in particular, it is able to identify the website from which you came.

If you do not want a social network to collect data about you in the manner described above, you must log out of the relevant social network before the mouse click on one of our social media buttons; depending on the social network, this may mean, however, that even the simple use of the “Recommend” function will be restricted or even excluded.

For further details on data protection at the social networks to which our pages contain links we recommend you consult the most recent privacy policies of the operators of the social networks in question:

XING AG, Dammtorstr. 30, 20354 Hamburg, Germany.

The XING privacy policy is available to view on:

https://www.xing.com/privacy

LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.

The LinkedIn privacy policy is available to view on:

https://www.linkedin.com/legal/privacy-policy

Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

The data policy is available to view on:

https://de-de.facebook.com/about/privacy/

Google, Amphitheatre Parkway, Mountain View, CA 94043, USA.

The Google privacy policy is available to view on:

http://www.google.com/intl/de/policies/privacy/index.html

Twitter Inc. (X), 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.

The X privacy policy is available to view on:

https://x.com/de/privacy

YouTube 

The YouTube privacy policy is available to view on:

https://policies.google.com/privacy?hl=de

 

Use of Google Maps on our website

The Google Maps interface has been integrated into our website in order to present geographical information on our group companies in visual form. When visitors use Google Maps, Google also collects, processes and uses data on the use of the maps functions. Further information on the processing of data by Google can be found in Google’s privacy policy at https://www.google.com/intl/de/policies/privacy/index.html. Third-party provider information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, fax: +353 (1) 436 1001. Additional conditions of use for Google Maps: https://www.google.com/intl/en_US/help/terms_maps.html.

 

What is the legal basis for our use of your personal data?

We process your data which we receive via the website either for the purposes of legitimate interests within the meaning of Art. 6 I (f) GDPR or, provided that you have granted your explicit consent, on the basis of this consent (Art. 6 I (a)). If you contact us in order to conclude an agreement with us, Art. 6 I (b) GDPR provides an additional legal basis for processing of your data.

 

Who receives your data?

Within the bank, access to your data is granted to those who require your data in order to communicate with you (for example, in order to process your contact enquiries), to initiate an agreement with you or to safeguard our interest in optimising our website, for example with regard to user friendliness and the client-oriented design of content. In addition, any processors in the sense of Art. 4 VIII GDPR we use may receive personal data for the said purposes (Art. 28 GDPR). In particular, such processors may be companies in the following categories: lending services, IT services, logistics, printing services, telecommunications, advice and consulting, sales and marketing. We select these companies carefully. In a contract with them we clearly agree on sufficient guarantees to implement appropriate technical and organisational measures in order to process your data lawfully and in the intended way. We remain responsible even when involving another company which acts on our behalf.

If you are a client of our Bank, there are situations where we are obliged to pass on your personal data to other recipients outside the Bank. Regarding the passing on of data to recipients outside the Bank it is worth noting, first of all, that according to the General Terms and Conditions agreed between us, we are obliged to maintain secrecy regarding all client-related facts and evaluations of which we gain knowledge (banking secrecy). We are not allowed to pass on information unless statutory provisions require us to do so, you have granted your consent or we are authorised to issue bank information. Subject to these requirements, recipients of personal data may include, for example:

  • public agencies and institutions (e.g. Deutsche Bundesbank, Bundesanstalt für Finanzdienstleistungsaufsicht (Federal Financial Supervisory Authority), European Banking Authority, European Central Bank,
  • tax authorities) if a statutory or official obligation exists.
  • Other banking and financial service institutions or comparable institutions to which we transmit your personal data in order to implement the business relationship (depending on the agreement: for example, correspondent banks, custodian banks, stock markets, credit reporting agencies). If, for example, you transfer funds to another bank, your data will of course also be received by that bank. Otherwise payment transactions would not be possible

Other recipients of data may include the persons/bodies for who/which you have granted us your permission to transmit data and/or for which you have exempted us from banking secrecy pursuant to the agreement or consent.

 

Is personal data transmitted to a third country or to an international organisation?

We use services (e.g. Google Analytics 4), some of whose providers are located in third countries whose level of data protection may not correspond to that of the EU. If this is the case and the European Commission has not issued an adequacy decision for these countries, we take appropriate precautions to ensure an adequate level of data protection for any data transfers. These include, for example, standard contractual clauses of the EU. Where this is not possible, we base the data transfer on exceptions to Art. 49 GDPR, in particular on your express consent or the necessity of the transfer for the performance of the contract.  If a transfer to a third country is provided for and there is no adequacy decision or no appropriate safeguards, it is possible that authorities in the respective third country may gain access to the transferred data and that the enforceability of your rights as a data subject cannot be guaranteed.  


Google Analytics 4 is a tool of Google LLC, a company based in the United States of America. It is used by ABN AMRO Bank N.V. as the operator of the website "bethmannbank.de" and the associated apps Mein Portal to analyze your usage. By collecting website and app data, your behavior can be tracked. Information that can be evaluated, for example, is the number of visitors:inside on a website, which content is accessed most frequently or the length of time each visitor stays on individual content. Other important information that ABN AMRO Bank N.V. can obtain includes demographic characteristics such as language and location or the browser used to access the site. The aim is to obtain information about the use of the website and the apps through the collected data in order to drive further developments and optimizations of the content and functions. When using Google Analytics 4, various personal data of yours are therefore processed. This is done for the purpose of compiling comprehensive statistics and providing ABN AMRO Bank N.V. with information about the use of its website and apps. The data may be stored on Google servers in the United States of America. The United States of America is a third country for which a lower level of data protection applies than for EU countries. You have the option to decline data collection.

 

To what extent is my personal information used for profiling (scoring)?

We process your personal data in part automatically in order to evaluate specific personal aspects (hereinafter “profiling”), namely if an agreement is due to be, or has been, completed with you. For example, we use profiling in the following cases:

Due to statutory or regulatory requirements, we are committed to combating money laundering, terrorist financing and asset-destroying crimes. In this process, data evaluations take place (including in payment transactions). These measures are also designed to protect you.

We use evaluation tools to enable us to inform you about products and advise you in a targeted manner. These tools allow communication and adverts that meet the demands of users, including market research and opinion polling.

We use scoring as part of assessing your creditworthiness. Scoring calculates the probability of a client meeting their payment obligations in accordance with the contract. The calculation may include, for example, income, expenses, existing liabilities, employment, employer, length of employment, experience from the business relationship to date, repayment of previous loans in accordance with the contract, and information from credit reporting agencies. The scoring is based on a recognised and proven mathematical and statistical procedure. The calculated scores support our decision-making in the context of product signings and are incorporated into the ongoing risk management.

 

To what extent does automated individual decision-making take place?

As a rule, we do not use automated individual decision-making pursuant to Art. 22 GDPR in order to establish and implement a business relationship. Should we use these procedures in individual cases, we will inform you of this separately where this is required by law.

 

How long do we store your personal data?

We process and retain your personal data for as long as is required in order to fulfil the relevant purpose. We have set out the retention periods for cookies above. We have no control over the retention period of data held by third parties if we have no contractual relationship with them (e.g. in the social media area), here, the storage periods result from the provider's relevant provisions.

Where necessary and permitted by law we process your personal data for the duration of our business relationship, which includes the initiation and processing of an agreement. It is worth noting in this context that our business relationship is a continuing obligation scheduled to extend over a period of years.

If the data is no longer required in order to fulfil contractual or statutory obligations, it will be deleted on a regular basis unless its further processing or retention – for a limited period – is required for the following purposes, in particular:

  • Fulfilment of retention and documentation obligations resulting among other things from the German Commercial Code (HGB), the Fiscal Code (AO), the Lending Act (KWG), the Money Laundering Act (GwG) and the Securities Trading Act (WpHG).
  • Preservation of evidence in the context of statutory limitation periods, particularly pursuant to sections 195 et seqq. of the German Civil Code (BGB).

What are your rights under the general data protection regulation (GDPR)?

Every data subject has the right of access pursuant to Art. 15 GDPR, the right of rectification pursuant to Art. 16 GDPR, the right to erasure pursuant to Art. 17 GDPR, the right to restriction of processing pursuant to Art. 18 GDPR and the right to data portability pursuant to Art. 20 GDPR.

In addition, data subjects have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR in conjunction with section 19 BDSG).You have the right to revoke your consent to the processing of personal data by us at any time. (Art. 7 III GDPR)

 

Information on your right to object pursuant to Art. 21 GDPR

Individual right to object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (f) of Article 6 I GDPR (data processing on the basis of the weighing up of interests), including profiling based on this provision within the meaning of Art. 4 IV GDPR which we use for assessing your creditworthiness or for marketing purposes.

If you object, we will stop processing your personal data unless we are able to demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.


An objection can be lodged informally and should, where possible, be addressed to:

Bethmann Bank, a brand of ABN AMRO Bank NV Frankfurt Branch

Privacy Officer

PO Box10 06 32

60006 Frankfurt am Main

Phone: +49 69 2177-0

E-Mail: datenschutz@bethmannbank.de

Right to object to the processing of data for marketing purposes

In individual cases we will process your personal data for direct marketing purposes. You have the right to object at any time to processing your personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing purposes, we will no longer process the personal data for such purposes.

Furthermore, you can inform us at any time that you do not wish to receive offers for our products and services.

An objection can be lodged informally and should, where possible, be addressed to:

Bethmann Bank, a brand of ABN AMRO Bank NV Frankfurt Branch

Privacy Officer

PO Box 10 06 32

60006 Frankfurt am Main

Phone: +49 69 2177-0

E-Mail: datenschutz@bethmannbank.de

 

Do you have a complaint, or is there something that remains unclear?

Please contact us if you have any questions about this Privacy Policy. We are happy to help. In addition to the Privacy Officer, our Complaints Management department will be happy to assist you. In particular, if you do not agree with the way we handle your data you can lodge a complaint with:

Bethmann Bank, a brand of ABN AMRO Bank NV Frankfurt Branch

Complaints Management

PO Box 10 06 32

60006 Frankfurt am Main

You also have the right to lodge a complaint with the competent Data Protection Agency. For the Bank, this is the Data Protection Officer of Hesse, Gustav-Stresemann-Ring 1, 65189 Wiesbaden; the competent data protection supervisory authority; further information can be found at https://www.datenschutz.hessen.de

 

Security of our IT systems

We are working continuously to improve our systems and processes and thus make online banking for you as secure and reliable as possible. Should you nevertheless notice a vulnerability, we would be grateful if you could let us know. Despite all care taken, mistakes can happen. Should you notice or suspect a vulnerability in our IT systems, we would ask you that you let us know first and thereby support us in finding a solution. Thanks to your help, we will be able to improve continuously in order to prevent fraud and system outages. If you make these vulnerabilities in our IT systems public without having alerted us first, this may have serious consequences. Criminals may use your information for Internet fraud, for example.

Reporting weak spots in IT systems - ABN AMRO

 

Why has the Privacy Policy changed?

This Privacy Policy is amended on a regular basis in order to bring it in line with changes to the law and/or the processing of personal data by Bethmann Bank, a brand of ABN AMRO Bank NV Frankfurt Branch. You can see this by the date this document was last updated, as shown below. We recommend that you check this Privacy Policy on a regular basis.

 

Last updated: 10 October 2022